What payment methods do you accept?

We keep payment simple and everything is confirmed in writing before work begins.

• Bank transfer: our preferred method
• Credit and debit cards
• Cheque: please allow time for clearing

When payment is due

For surveys, payment is usually due on completion of the visit, with your report following in 2–3 working days. For larger treatment and remedial projects, we typically request a deposit before work begins with the balance due on completion. The exact terms are set out in your quotation so there are no surprises.

Consumers also have statutory cancellation rights under the Consumer Contracts Regulations, which we explain when you book. Full details are in our Terms of Use.