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Our Damp Survey Process Explained | Expert Damp Surveys in London

Our Damp Survey Process Explained | Expert Damp Surveys in London
Jaydon Curtis
20 March 2025

Why a Proper Damp Survey Matters

Damp is one of the most misdiagnosed and costly problems in London properties. Whether you’re dealing with rising damp, penetrating damp, or condensation issues, guesswork won’t fix it — and generic “free inspections” often miss the root cause.

A professional damp survey is the only way to correctly identify the issue and move forward with the right solution.

Our team carries out detailed, expert-led damp surveys in London for landlords, homeowners, and managing agents — and our process is trusted for one reason: we go deeper than anyone else.


When Should You Book a Damp Survey?

You should book a damp survey when:

  • A tenant or buyer reports damp, mould, or a musty smell

  • You’ve noticed black mould, wet walls, or bubbling paint

  • There’s a dispute over responsibility (tenant vs landlord)

  • You want peace of mind before selling or letting

  • A Home Buyers Report flagged moisture concerns

  • You’re about to invest in damp-proofing works and want a second opinion

Our damp surveys in London help you make informed decisions — not costly mistakes.


The Full Damp Survey Process (Step by Step)

Here’s exactly what happens when you book a damp survey with us:


Step 1: Enquiry & Booking

You contact us via phone or website and tell us what’s going on. We’ll ask a few key questions to understand the issue and book in your damp survey visit at a convenient time.

We operate across all areas of London — including Hackney, Islington, Lewisham, Southwark, Waltham Forest and beyond.


Step 2: Site Visit & Damp Inspection

On the day of the damp survey, our specialist arrives fully equipped to inspect both the inside and outside of the property.

We assess:

  • All rooms and affected areas

  • External walls, guttering, and rooflines

  • Flooring, skirting boards, and plaster

  • Areas behind furniture and fixtures

  • Ventilation and humidity levels

We use:

  • Moisture meters

  • Thermal imaging

  • Surface temperature readings

  • Digital hygrometers where required

The inspection takes approximately 2 hours, depending on the size and layout of the property.


Step 3: Diagnosis of Damp Type & Cause

We never guess. Your damp survey includes a full diagnosis of the issue, identifying:

  • The type of damp (rising, penetrating, condensation)

  • The cause (e.g. blocked gutter, bridging, failed DPC, lack of ventilation)

  • Whether the issue is structural, seasonal, or lifestyle-based

  • Urgency and potential health impacts

This is where our surveys stand out. We don’t just list symptoms — we give you the evidence and explanation needed to act confidently.


Step 4: Written Damp Survey Report

Within a few days, you receive a detailed written damp survey report. This includes:

  • Summary of findings

  • Images with annotations

  • Moisture readings and temperature data

  • Diagnosis and likely cause(s)

  • Professional recommendations

  • Urgency level and risk grading

  • Supportive next steps

Our reports are often used by landlords to resolve tenant disputes, submitted to managing agents, or handed to contractors for accurate quotations.


Why London Clients Trust Our Damp Survey Reports

  • We don’t sell repairs — so our advice is 100% unbiased

  • Our reports have identified damp issues that £3,000 Home Buyers Reports completely missed

  • We cover all London boroughs and understand the quirks of period properties

  • We provide evidence that holds up in legal, tenant, and insurance disputes

  • We spend the time: each damp survey visit is thorough and considered — not rushed

We charge for our damp surveys because the work involved — both on site and in the report writing — takes specialist knowledge and over 3 hours of our time per property.

This is not a quote or a sales visit. It’s a genuine diagnostic service.


What Happens After the Damp Survey?

After you receive your report, we remain available to answer questions or explain any findings.

If you need help understanding quotes from contractors, we can offer guidance based on your damp survey results. And if you're a landlord, we’ll help you communicate clearly with tenants, letting agents, or legal advisors if needed.

Our goal is to make sure you feel confident, protected, and fully informed.


Book a Damp Survey in London Today

If you’re unsure what’s causing damp in your property — or you’re tired of unreliable advice — get in touch.

Our professional damp survey service is trusted by landlords, homeowners, buyers and agents across the capital. We don’t upsell. We investigate.

Book Your Damp Survey Now Real answers. Real protection. Real expertise.

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